Musée Maison Saint-Gabriel


Good to Know

BEFORE YOUR VISIT

Please note that the museum does not accept cash. Only card payments will be accepted at the museum’s ticket counter and gift shop. Thank you for your cooperation.

COVID-19
Before arriving, visitors should familiarize themselves with the PREVENTIVE MEASURES against COVID-19 deployed by the Museum. Visitors showing symptoms of COVID-19 should not come to the site.

ONLINE TICKETING

Visitors must now use our online ticketing office to purchase a ticket by reserving the date and time of their visit. Friends of Maison Saint-Gabriel must also use our online ticketing office to reserve the date and time of their visit.

DIGITAL EXPERIENCE

A novelty at Maison Saint-Gabriel! Visitors can now visit the Museum independently thanks to our digital experience. This new platform presents multimedia content accessible directly on your mobile device. The various tours are accessible on site using QR codes. To enjoy our digital experience, it is important to have a sufficiently charged device and have headphones.

Before arriving at the Museum, visitors should ensure that their smartphone or tablet can read QR codes. Normally, Apple devices are already configured to read a QR code by scanning it with the camera. In the case of an Android device or one that is not already configured, it is possible to download an application to read QR codes.

DURING YOUR VISIT

Upon arrival, visitors can show their tickets at the museum’s reception pavilion.  Once on the site, visitors will have access to the house, the terrace, the gardens and the attractions. The time indicated on their ticket is when the tour of the house starts. It is recommended that visitors arrive 5 to 10 minutes in advance to enjoy the full experience.

TRAFFIC

During the digital experience, visitors must observe the traffic instructions and travel as indicated and in the direction suggested by the digital tours, finding your way using the numbers displayed. Our guides are on hand to answer questions.

Guided Tour

  • The guided tours are at fixed times, therefore, please plan your visit accordingly.
  • During the guided tour, you must stay with your guide at all times.
  • The regular guided tour is not recommended for pre-schoolers.
  • Exceptionally, the historic barn remains closed to the public.

Changing table

Changing tables are available in the bathrooms of the Catherine-Crolo Pavilion.

Strollers

Strollers cannot be used during the guided tour of house.

Eating Area

  • The meals served in Le Réfectoire restaurant are by reservation only and reserved for those 12 and up. Please check the opening hours and make reservations in advance (temporarily closed).
  • In the summer, the terrace menu offers a choice of snacks and beverages. No meals are served on the terrace.
  • There are no picnic areas on the museum grounds.
  • There are picnic areas at Parc Marguerite-Bourgeoys and it is possible to enjoy the playground at Le Ber park (less than 5 minutes walk).

Terrace

The terrace of our historic site is bordered with flowers and indigenous plants. You will be captivated by the tranquility of the place and forget that you are in the heart of the city. It is the perfect place to sit back, relax and enjoy some of our exclusive products.

Gift Shop

Our gift shop has beautiful handcrafted pieces, local products and original objects. You will also find a section with books on history, horticulture and gastronomy. A selection of our own products is also available.

Circulation

The site is a tranquil setting and, therefore, we ask you to respect the experience of other visitors.

With the exception of guide dogs, animals are not permitted on the site.

On the site, we want your children to have fun but please, no running. If they are under 12 years of age, they must be accompanied by an adult to visit the house.

Parking

The museum does not have a parking lot. There is parking on the neighbouring streets (no parking meters).

Two parking spaces are reserved for holders of a disabled parking permit on place Dublin Street.

Accessibility

The Catherine-Crolo Pavilion is equipped with an access ramp. It houses the Le Réfectoire restaurant, the gift shop that is connected to the terrace and the restrooms. The temporary exhibit is in the barn that is also wheelchair accessible.

Food

Food is not permitted in the house or in the temporary exhibit room.

Cellphones

Please set your cellphones to vibrate mode. Please keep you telephone conversations discreet so as not to disturb the other visitors. Responding to phone calls during the guided tour of the house or of the gardens is strictly prohibited.

Photos and Videos

  • Photos and videos for personal use are permitted on the grounds of the museum. The use of tripods, monopods, etc. is prohibited without prior permission. Taking pictures inside the house or in the temporary exhibit room is prohibited.

Artefacts

Maison Saint-Gabriel is a historic place. During your guided tour, you will see artefacts that are several hundred years old. These objects are fragile. To ensure their conservation for future generations, it is forbidden to touch them. The house has a large collection of furniture including very old benches and chairs. Please follow your guide’s instruction and do not lean or sit on them.

Weather

In case of rain or excessive heat, certain outdoor activities may be cancelled.

WiFi

You can download the museum’s mobile application on the App Store or Google Play for our free Audioguides.

Maison Saint-Gabriel is a museum that is open to all.
Respect of the established code of conduct helps ensure a pleasant experience for all visitors. All acts and gestures that are incompatible with the museum’s values will not be tolerated.

Visitors must adhere to the following rules at all times:

  • No running on the museum site, in the house and in the exhibit room.
  • With the exception of guide dogs, animals are not permitted on the site.
  • Children under the age of 12 must always be accompanied by an adult.
  • Please set your cellphones to vibrate mode. Please keep you telephone conversations discreet so as not to disturb the other visitors.
  • Responding to phone calls during the guided tour of the house or of the gardens is strictly prohibited.
  • Taking pictures inside the house or in the temporary exhibit room is prohibited.
  • Photos and videos for personal use are permitted on the grounds of the museum. The use of tripods, monopods, etc. is prohibited without prior permission.
  • Offensive remarks made about staff or other visitors are strictly prohibited.
  • Visitors must dress appropriately when they are on the museum grounds. It is compulsory to wear shoes and it is prohibited to be shirtless.

The following substances and objects are prohibited on the site:

  • Bikes
  • Scooters
  • Skateboards
  • In-line skates
  • Cigarettes
  • Electronic cigarettes
  • Drugs
  • Alcohol
  • All other objects deemed dangerous by the personnel

All visitors who do not conform with this code of conduct will be asked to leave the premises with no refund.

Examples : individuals suspected of being under the influence of drugs and/or alcohol; visitors whose behaviour is offensive or threatening towards the personnel or the other visitors.